MB-910 Interactive Practice Exam - New MB-910 Exam Online

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Microsoft MB-910 certification exam is ideal for individuals who are new to the field of CRM or have some experience working with Dynamics 365. It is also suitable for professionals who are looking to expand their knowledge and acquire new skills to advance their career in the industry. With this certification, candidates will gain a comprehensive understanding of the platform and be able to apply their knowledge to help businesses improve their customer engagement and operations.

Earning the MB-910 Certification demonstrates the candidate's understanding of the fundamental concepts of Dynamics 365 CRM. It also validates the candidate's ability to configure and use Dynamics 365 CRM in a business context. Microsoft Dynamics 365 Fundamentals (CRM) certification is recognized globally, and it can help professionals to enhance their career opportunities and increase their earning potential.

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Microsoft MB-910 exam is designed to test your knowledge of Microsoft Dynamics 365 Fundamentals (CRM). Microsoft Dynamics 365 Fundamentals (CRM) certification exam is aimed at individuals who are looking to validate their expertise in the basics of Dynamics 365 CRM. MB-910 Exam covers a wide range of topics, including managing accounts and contacts, creating and managing sales opportunities, configuring and customizing Dynamics 365 CRM, and using Power Platform tools.

Microsoft Dynamics 365 Fundamentals (CRM) Sample Questions (Q110-Q115):

NEW QUESTION # 110
You are evaluating Dynamics 365 Sales as a potential replacement for your company's existing sales system.
What is a lead? To answer, select the appropriate option in the answer area.

Answer:

Explanation:

NEW QUESTION # 111
A consulting firm uses Dynamics 365 Project Operations to manage the following types of work for clients:
Monthly bookkeeping services that take four hours
Yearly tax filings with variable hours that are based on a client's needs for one year Reimbursements for unplanned government filing fees You need to create opportunity rows.
Which type of service should you use for each type of work? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/project-operations/psa/basic-quote-lines#billing-types

NEW QUESTION # 112
A manufacturing company plans to implement Dynamics 365 Field Service.
You need to determine which features are needed to meet the company's requirements.
Which features should you implement? To answer, drag the appropriate features to the correct requirements.
Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

NEW QUESTION # 113
A company is implementing Dynamics 365 Customer Service.
The company wants to enable chat and SMS channels for customers. The company also wants to implement knowledge articles to support resolution of common issues.
You need to recommend which apps the company should implement.
Which app should you recommend? To answer, drag the appropriate apps to the correct features. Each app may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/channels

NEW QUESTION # 114
A company manufactures environmental sensors that can be monitored remotely. Match each component to its definition.
Instructions: To answer, drag the appropriate component from the column on the left to its definition on the right. Each component may be used once, more than once, or not at all. Each correct match is worth one point.
NOTE: Each correct selection is worth one point.

Answer:

Explanation:

Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/cs-iot-overview

NEW QUESTION # 115
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